1. Information we collect
- Account details such as name, email, phone number, and profile information.
- Programme data including enrollments, course progress, assessments, and certificates.
- Payment and payout records processed through our secure billing partners.
- Usage analytics that help us improve performance, security, and user experience.
2. How we use your data
We process personal information to deliver platform services, authenticate access, manage facilitator approvals, issue certificates, and provide support. Aggregated insights are used to enhance our curriculum, prevent abuse, and deliver product updates relevant to your role.
3. Sharing and retention
Data is shared only with trusted processors required to run Edify (hosting, email, billing). We do not sell personal information. Records are retained while your account remains active or as required by law. You may request exports or deletion where permitted.
4. Your choices
- Review and update profile details via your account settings.
- Opt out of non-essential communications through email preferences.
- Contact our support team to exercise data access, correction, or deletion rights.
5. Contact
If you have questions about this policy or how we handle data, please email eruditeafricanetwork@gmail.com. We will respond promptly and keep you updated on any changes to this policy.